Cookies Policy - BizAccess Consult

1. What are cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit websites. They are widely used to make web applications work efficiently, provide secure browsing sessions, remember user preferences, and supply reporting metrics to site owners.

We use both "session cookies" (which expire once you close your browser) and "persistent cookies" (which stay on your device until they expire or are manually removed).

2. How BizAccess uses cookies

BizAccess Consult Limited uses cookies and related technologies across our web properties, portals, and interactive tools for several key operational purposes:

Core Navigation: Enabling secure logins, user account sessions, and document intake flows.
Preferences: Remembering choices you make, such as language, currency (GHS), and display settings.
Performance & Analytics: Understanding how visitors interact with our pages, identify loading bottlenecks, and refine navigation.
Security: Detecting fraudulent submissions, safeguarding against CSRF attacks, and verifying authorized form actions.

3. Categories of cookies we use

Category	Purpose	Lifespan
Strictly Necessary	Required for the website to function, support navigation, and maintain session authentication.	Session / Up to 1 year
Performance & Analytics	Aggregated statistics on page visits, bounce rates, and traffic sources to help us improve site architecture.	Up to 24 months
Functionality	Stores preferences such as completed wizard steps and questionnaire drafts.	Up to 12 months
Security & Anti-Fraud	Protects forms and payment steps from automated abuse and cross-site request forgery.	Session / Up to 6 months

4. Third-party services

Some cookies are placed by trusted third-party service providers that integrate with BizAccess:

Payment Gateways: Providers like Paystack and mobile money facilitators set temporary security tokens to complete transactions safely.
Analytics Services: Google Analytics or privacy-friendly alternatives to assess website traffic patterns.
Customer Support & AI Chat: Tools that power the BizAccess AI Assistant and support chat widgets.

These third-party providers operate under their own privacy and cookie policies, and we enforce data processing agreements with each of them.

5. Managing cookie preferences

You have the right to decide whether to accept or decline cookies. You can exercise your preferences in the following ways:

Browser Controls: Most browsers allow you to modify your settings to block cookies or notify you when a cookie is set (Chrome, Safari, Edge, Firefox).
Opt-out of Analytics: You can opt-out of third-party analytics tracking via industry opt-out portals or browser privacy extensions.
Clearing Existing Cookies: You can remove stored cookies from your browser history at any time.

Please note that blocking strictly necessary cookies may degrade your user experience, disrupt multi-step application forms, or prevent certain security features from operating.

6. Updates and inquiries

We may update this Cookie Policy from time to time to reflect operational, legal, or regulatory changes. The date at the top of this page indicates when it was last revised.

For any questions about our use of cookies or other technologies, please contact us at admin@bizaccess.co or visit House No. F457/2, Troas Crescent, Osu, Accra, Ghana.

Cookie policy & tracking technologies